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Car rental, decoded

Loss of use

Also known as: loss-of-use charge

A charge a rental company can seek for the income lost while a damaged car is repaired and off the road. It is separate from the repair cost itself and is not always covered by every waiver or policy.

Coverage & liabilityInsurance & Protection

Why it matters

Because loss of use is billed on top of repairs and some coverage excludes it, it can appear as an unexpected extra after a damage claim.