Car rental, decoded
Zero excess
Also known as: nil excess
A rental or add-on that reduces the excess to nothing, so the renter has no damage/theft deductible. Achievable via the counter's product or, sometimes offered at time of booking. *What you may think:* Zero excess means I can never be charged for anything.
What you may think
Zero excess means I can never be charged for anything.
What is actually happening
Zero excess removes the damage/theft deductible, but exclusions and conditions in the agreement can still apply.